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Electronic Measurement

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How to measure output frequency of E4981A Capacitance Meter?
To measure the output frequency of E4981A Capacitance Meter, interface box (Keysight part number: 04294-61002) is required…

FAQ 2017-09-20

How do I send the UXM Error Logs to Keysight?
You can use the UXM’s Export Logs function to send the UXM platform log files to the Keysight support team. Click on the question for additional information.

FAQ 2017-06-28

Where can I find information on E4980A/AL error messages?
E4980A/AL error messages are described in Appendix B of the Users Guide.

FAQ 2017-06-28

Where can I find product documentation for MBP and MQA?
Product documentation for Model Builder Program (MBP) and/or Model Quality Assurance (MQA) can be found in the Knowledge Center.

FAQ 2017-04-03

How do I renew an expired MBP or MQA license?
General information on renewing an expired Model Builder Program (MBP) or Model Quality Assurance (MQA) license.

FAQ 2017-04-03

Where can I get current and previous software versions as well as updates of MBP and/or MQA?
Current and previous software versions of Model Builder Program (MBP) and/or Model Quality Assurance (MQA) can be found in the Knowledge Center.

FAQ 2017-04-03

FieldFox Manuals, Firmware, Software and Product Support
Manuals, firmware upgrade, software trials & upgrade and support page for FieldFox analyzers

FAQ 2017-02-02

What is the Keysight EEsof EDA Knowledge Center?
The Knowledge Center is an enhancement to our existing site that provides additional documents and examples.

FAQ 2016-07-26

How do I measure accurately below -60dBm using U2040 X-Series Sensor?
Click on the question above for recommended steps.

FAQ 2015-12-14

How to enable 34410A/34411A/L4411A browser web control work in Java 8?
To enable browser web control to work in Java 8, update instrument to firmware version 2.41...

FAQ 2015-09-21

Why 34405A can't be detected in Windows 7?
There are two posibilities causing 34405A couldn't be detected. 1. IO Libraries Suit 15.1 or below...

FAQ 2015-09-21

Can I recover the E7515A operating system if it fails to start correctly?
Yes, E7515A has an Instrument Image Recovery mode. Click on the question above for a fuller description.

FAQ 2015-05-15

Is E5810B remote USB interface supported in NI MAX environment?
No. E5810B remote USB interface is not supportable in NI MAX environment. The E5810B remote USB interface only detectable in Keysight IO libraries Suite.

FAQ 2014-12-10

Is U2700A series USB Modular Instruments supported in Linux environment?
No. U2700A Series are not supportable in Linux environment. The drives for USB Modular only build for Microsoft Windows.

FAQ 2014-11-25

Does PC link 2.51 support Windows 7, 64 bits?

FAQ 2014-04-17

Why do I continue to get the "Align 20 Hz to 3.6 GHz Required" message even though I ran the Align Now, All routine on my MXE?
You also need to run the System, Alignments, More, RF Preselector, Align Now alignments...

FAQ 2014-03-03

Why does handheld scope’s date/time display disappears or shows hexa characters?
This condition indicates that the internal memory battery level is low.

FAQ 2013-11-22

Can I export the interval logging data saved in the internal memory of my U1253A Handheld Multimeter?
Yes, you can export the interval logging data saved by upgrade your U1253A Firmware revision to V1.20…..

FAQ 2013-11-17

The Intuilink Connectivity Software is not working on my 34405A, how can I resolve this problem?
The Keysight IO Library is required by the Intuilink Connectivity Software to execute properly.

FAQ 2013-11-15

I am looking at a 160 MHz OFDM signal at 5 GHz on my MXA or PXA signal analyzer. Why can’t I see the whole signal?
The instrument preselector is limiting the bandwidth of the MXA or PXA input.

FAQ 2013-08-07

My FieldFox will not boot up. Is there a way to reset it?
FAQ for FieldFox failure to boot

FAQ 2013-07-29

Why does the chassis Soft Front Panel (SFP) not start when I connect to the chassis with my Windows XP PC?
The Keysight PXIe and AXIe chassis require Microsoft .NET Framework 3.5 SP1 installed on the PC in order for the SFP to work. Windows XP does not have this loaded automatically. If you are using a Windows XP PC, please install Microsoft .NET Framework 3.5 SP1 from Microsoft website.

FAQ 2013-07-10

Why does my ESG report errors when I try to download waveforms using a National Instruments GPIB card with certain Signal Studio applications?
If errors reported by the ESG include “ -113 undefined header” and “-101 invalid character”, you need to download and install a patch for the Keysight IO Libraries.

FAQ 2012-12-30

When should I perform system recovery?
When you encounter the following problems, it's necessary to perform system recovery...

FAQ 2012-12-11

How to report a VEE bug, serious error or submit an enhancement request effectively?
1. Go to the VEE Help menu and select Customer Feedback option...

FAQ 2012-10-16

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