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Technical Support

Electronic Measurement

Support by Product Model Number:

76-100 of 215

Is the guided probe covered under i3070 system warranty or support agreement? Why not? When does it take effect?
No, the guided probe is an accessory to the i3070 system and does not cover under the system warranty and support agreement.

FAQ 2010-05-04

81100 Family: Self test fails
The unit is not defective, this behavior is a result of the extensive self tests.

FAQ 2010-04-09

How do I order replacement pin tips for my Keysight 42941A Impedance Probe?
Order Keysight part number 42941-60004.

FAQ 2010-03-16

34970A: Is there a battery in the Keysight 34970A?
Yes. the 34970A contains an internal battery that provides power to the internal real-time clock, stored states, and reading storage memory when the instrument ac line power is removed.

FAQ 2010-01-12

How can I protect a Power Sensors from damage?
To prevent Power Sensors (eg. E4412A, E4413A, N8481A, N8482A, N8485A, U2000B, U2000H, U2001B, U2001H, U2002H etc.) from damage, refer to….

FAQ 2009-12-15

What can I do if my U8903A Audio Analyzer is not able to power up?
Please contact your local service center.

FAQ 2009-12-14

What is the recommended calibration period of the 16380A?
The recommended calibration period is every 12 months.

FAQ 2009-11-17

What is the recommended calibration period of the 16190B?
The recommended calibration period is every 12 months.

FAQ 2009-11-17

What is the recommended calibration period of the 42030A?
The recommended calibration period is every 12 months.

FAQ 2009-11-17

What is the recommended calibration period of the 16380C?
The recommended calibration period is every 12 months.

FAQ 2009-11-17

What must be contained when sending the N4373A LCA to support?
You need to include the network analyzer, the optical test set and all RF cables.

FAQ 2009-11-11

How do I declassify or sanitize my 16700-series logic analyzer?

FAQ 2009-10-21

What is the main difference between the digital output (DO) of the U2100A, U2600A, U2300A and U2500A?
The DO port of U2100A and U2600A requires external power supply to be pumped into the port...

FAQ 2009-10-20

Why the attenuator of U200xB USB power sensor can’t be dismantled from its body?
The U200xB USB power sensor has its 50MHz reference calibration characterized as a whole......

FAQ 2009-08-06

Why does handheld scope’s DMM measurement frequently stall after one hour of continuous operation?
This condition indicates that the internal memory battery level has dropped to 1.4V or lower.

FAQ 2009-07-16

Why are most of the front panel keys on my N4010A not working?
Many of the front panel keys only operate if option 101 (Bluetooth) is present.

FAQ 2009-05-28

How do I declassify or sanitize my 1680- or 1690-series logic analyzer?

FAQ 2009-03-13

Why must my instrument firmware be A.05.03.12 (or newer)?
This is the minimum firmware revision for a hardware change that was introduced during Feb 2009.

FAQ 2009-03-09

How can I replace the contact electrodes of the 16118A?
The contact electrodes of the 16118A cannot be replaced by user.

FAQ 2009-01-13

Is the collet (center contact) of the 16454A identical to that of the 42942A (part number 1250-0907)?
Yes, When replacing the collet (center contact) of the 16454A, you can use the same part (part number 1250-0907) as that used in the 42942A.

FAQ 2009-01-12

Does the part number 16334-09002, which is described in the 16334A operation and service manual, indicate one unit of the part?
Yes, the part number 16334-09002 indicates one unit of the part.

FAQ 2009-01-12

Can I order separately the clip leads and probe leads included in the 16338A?
Yes, the respective clip leads, probe lead and mating cable of the 16338A can be ordered by part numbers.

FAQ 2008-07-02

How can I accomplish the adjustments and performance tests using other PI test fixtures like 41901A or 41902A than the 41900A?
Before starting the calibration, you should set the appropriate calibration standard values for the 41901A or 41902A, which refers to E4915A/16A User's guide page 5-12.

FAQ 2008-06-27

Can I replace the 16008B's conductive elastomer when it is deteriorated?
No, since the conductive elastomer cannot be removed from the main electrode assembly of the 16008B, replace whole main electrode assembly with new one.

FAQ 2008-05-16

How can I order supplemental parts for component test fixtures/accessories?
You can order the necessary parts by the part numbers shown in the Accessories Selection Guide for Impedance Measurements.

FAQ 2008-04-22

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