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Technical Support

Electronic Measurement

Find by Product Model Number: Examples: 34401A, E4440A

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IO Libraries Suite: Can a customer shipped the current version of the Keysight IO Libraries Suite use a previous version?
Yes.

FAQ 2012-10-10

What Keysight measurement hardware front-ends are supported by the 89601A VSA Software?
The supported measurement hardware frontends include the 89600S VXI mainframes, and certain models of the E4406 VSA, ESA-E spectrum analyzers, PSA spectrum analyzers, and Infiniium oscilloscopes.

FAQ 2012-08-17

Why Do I Get an Install Error Message When I Try to Upgrade my Firmware?
The likely cause is a conflicting file name.

FAQ 2012-08-17

How do I upgrade my N9925A/26A/27/28A FieldFox Handheld Microware Vector Network Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2012-08-09

How do I upgrade my N9935A/36A/37A/38A FieldFox Handheld Microware Spectrum Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2012-08-09

How do I upgrade my N9913A/14A/15A/16A/17A/18A FieldFox Handheld RF/Microwave Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2012-08-07

Why is the Upgrade Assistant not able to detect my instrument?
If the Upgrade Assistant not able to detect you instrument, but the instrument is able to be ping on the IO libraries and works fine on the web interface, ensure that the socket SCPI is turn on.

FAQ 2012-07-17

How do I upgrade my signal generator firmware?
Click here for information on how to upgrade your firmware.

FAQ 2012-06-12

How do I find internal instrument information, such as the firmware revision?
Click here to learn how to access internal instrument information.

FAQ 2012-06-08

What is the difference between E4438C options 001, 002, 601 and 602?
ARB memory depth, waveform segment and availaiblity of digital I/O port vary.

FAQ 2012-06-07

I just received my signal generator which had the signal studio pre-installed in the instrument by the factory. I also received a binder containin...
Since the license(s) is pre-installed, the certificate entitlement(s) is not attached.

FAQ 2012-06-07

Are there any known issues when downgrading the VSA firmware?
When downgrading firmware on the E4406A there is an issue with the firmware upgrade program. You must first completely uninstall any previous installation of the upgrade program before installing an older version.

FAQ 2012-05-29

How do I upgrade the E4406A VSA Series Firmware and Measurement Personalities?
The E4406A firmware and measurement personalites can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-28

How many options can be loaded into my E4406A with A.06.03 firmware at one time?
With a 48 MB flash memory board, you can fit up to seven measurement personalities. To determine what will fit, add up the memory sizes of the personalities that you want. If the total is less than 19,225 kB then they will fit.

FAQ 2012-05-28

How can I upgrade my PSA Series Spectrum Analyzer to add Gated Sweep (Time gating)?
A hardware retrofit will be required before gated sweep can be used in PSA's purchased before September 2003 (Serial Prefix less than US4336 or MY4336 ). Firmware Release A.04.12 or greater is also needed.

FAQ 2012-05-28

How do I upgrade the E4406A VSA Memory Upgrade Option ANE?
The memory for E4406A can be upgrade to 64MB with E4406AU Option ANE. (Click here for more details)

FAQ 2012-05-28

How do I upgrade the E4406A VSA Series iDEN Measurement Personality Option HN1?
This option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-28

How do I upgrade the E4406A VSA Series Base Band I/Q Inputs Option B7C?
This option can be upgraded at your local Keysight Service Center. (Click on this FAQ for more information)

FAQ 2012-05-28

How do I upgrade the E4406A VSA Series 321.4 MHz IF Output Option 300?
This option can be upgraded at your local Keysight Service Center. (Click on this FAQ for more information)

FAQ 2012-05-28

How do I upgrade the E4406A VSA Series cdmaOne Measurement Personality Option BAC?
This option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-26

How do I upgrade the E4406A VSA Series GSM measurement personality Option BAH?
This option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-26

How do I upgrade the E4406A VSA Series 1xEV-DO Measurement Personality Option 204?
This option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-26

How do I upgrade the E4406A VSA Series W-CDMA Measurement Personality (option BAF) and HSDPA add-on (option 210)?
This option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-26

How do I upgrade the E4406A VSA Series cdma2000® Measurement Personality (Option B78) and 1xEV-DV add-on (Option 214)?
This Option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-26

How do I upgrade the E4406A VSA Series NADC / PDC Measurement Personality Option BAE?
This Option can be upgraded via the LAN or crossover cable. (Click on this FAQ for more information)

FAQ 2012-05-26

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