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How can I order the upgrade kit of the 4395A
The model numbers of available upgrade kits for the 4395A options are as follows.

FAQ 2013-06-24

Should I update I/O library version? (Automatic Update)
Keysight I/O Library is preinstalled in the E4982A.

FAQ 2012-10-25

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Where can I find upgrade information of ENA?
Please refer to the ENA series service and support home page.

FAQ 2011-10-07

Why is the "Failed to Capture State from Instrument" displayed on PC when the IntuiLink software for the 4294A is run?
The error message as shown below is displayed when the version of the 4294A firmware is lower than Rev 1.11.

FAQ 2011-06-12

Can I separately order the heat-resistant cable without ordering E4991U-007 Upgrade Kit?
No. The heat-resistant cable cannot be ordered separately from the E4991U-007.

FAQ 2010-07-02

How can I order the 4263B option upgrade kit?
Refer to "4263B LCR Meter Option Upgrades" for more details of the upgrade kits.

FAQ 2010-07-02

How can I order the operation notes for the 4285A options 201, 202 and 301?

FAQ 2009-08-13

How can I order the upgrade kit of the 4287A?

FAQ 2009-03-11

How can I order the upgrade kits for the 4285A?
The available upgrade kits are listed on the 4285A Option Upgrades page, which is linked to Keysight LCR Meters Upgrades homepage.

FAQ 2009-01-14

How can I order the upgrade kits of the 4396B?
The model numbers of available upgrade kits for the 4396B options are as follows.

FAQ 2008-11-17

Can the E4980A with option E4980A-005 be upgraded to standard model?
Yes. The E4980A-005 can be upgraded to the standard model by ordering the E4980AU-007 Upgrade Kit. The upgrade can be performed at Keysight service center only.

FAQ 2008-11-12

Can you add 1MHz frequency on E4981A-002?
Yes, the upgrade product E4981AU-001 is available.

FAQ 2008-10-20

Is it possible to retrofit the 4263B with option 002?
No, there is no upgrade path for retrofitting the 4263B with 20 kHz test frequency option.

FAQ 2008-09-24

How can I order the 4294A option upgrade kit?
The 4294A option upgrade information is available from the Impedance Analyzers Upgrades page.

FAQ 2008-09-11

I can't order 16340A CR BOX which is necessary for the performance test of 4339B and 4349B. How can I get 16340A?
The replacement CR box is the combination of 16353A, 16353H and 42038A.

FAQ 2008-07-04

Want to perform external tests 20 through 26, but my unit do not support the external tests.
It is required to install the latest f/w (1.04 or later) into the 4294A.

FAQ 2008-06-27

The f/w of my unit is 1.03 or below, and the external test 22 is failed.
Firstly, please install the latest f/w (1.04 or later) into the unit. Then, perform the external test 20. If the external test is passed, the unitis good.

FAQ 2008-06-27

How to install the firmware to the 4395A?
Perform the following steps to install the firmware.

FAQ 2008-06-27

How to install the firmware to the 4294A?
For the installation procedure, see Section "FIRMWARE INSTALLATION" of Chapter 6 "Digital Control Troubleshooting" in the 4294A service manual.

FAQ 2008-06-27

How to upgrade 16190A to 16190B for 4287A performance test?
There is no upgrade path. Please order 16190B.

FAQ 2008-06-27

Is there any upgrade path from the 16190A to the 16190A-001 or the 16190B?
No, there is no upgrade path from the 16190A to the 16190A-001 or the 16190B because the 16190U-001 Upgrade Kit became obsolescence.

FAQ 2008-05-19