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Technical Support

Electronic Measurement

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Infiniium Oscilloscope Software
Infiniium oscilloscope software.

FAQ 2017-01-20

Keysight EEsof EDA Distinguished Authors
Keysight EEsof EDA Distinguished Author program.

FAQ 2017-01-20

30 Day Free Trial Licenses for the M8000 Series
Overview of & links to all trial licenses within the M8000 product family.

FAQ 2017-01-18

What is the current rating of the Y113xA cables?
The Y1135A and Y1136A cables are 50 conductor, 24 AWG cables with 25 shielded twisted pairs with PVC insulation. They can be used with the 34921A, 23A, 25A, 31A, 32A, 33A, 37A, 38A, 51A, and 52A plug-in modules for the 34980A. However, they do not support the full rated total current of the 34937A and 34938A. The Y1137A and Y1138A cables are 78 conductor cables 28 AWG conductors with 39 shielded twisted pairs. They can be used with the 34922A, 24A, 34A, 39A, and 34950A plug-in modules.

FAQ 2016-12-13

One-stop Calibration Services

FAQ 2016-12-12

How do I send the UXM Error Logs to Keysight?
You can use the UXM’s Export Logs function to send the UXM platform log files to the Keysight support team. Click on the question for additional information.

FAQ 2016-12-09

Can Keysight’s PXIe VNAs be used with Non-Keysight PXI Chassis?
Yes, the M937xA can be successfully installed in a non-Keysight PXI chassis. Click on the question for additional information.

FAQ 2016-12-09

I want to use multiple 2-port M9371A PXIe VNAs in my system. Is option 551 necessary?
If the modules are used as independent 2-port VNAs, no; however, option 551 is necessary to perform true, calibrated, multiport measurements. Click on the question for additional information.

FAQ 2016-12-09

Why has Keysight changed the N9069C licensing structure model?
The N9069C licensing structure model has been collapsed as a customer ordering convenience. Click on the question for additional information.

FAQ 2016-12-07

Spectrum Analysis At Your Fingertips, When Inspiration Strikes
Make a stronger contribution with deeper skills in spectrum and signal analysis

FAQ 2016-12-02

What are the new Wave 2 features for Mobile WiMAX™ 802.16 system profiles?
Read about IO-MIMO and IO-BF (beamforming) profiles...

FAQ 2016-12-02

5DX Extended Support Plan FAQs
Extended Support Plan – 5DX Automated X-Ray Inspection

FAQ 2016-12-01

What is the maximum USB flash drive storage limit with FieldFox?
FF USB storage

FAQ 2016-11-28

Where do I download the mechanical drawings for the M9502A?
Files can be imported into your modeling application.

FAQ 2016-11-16

How do I make the AXIe module show up when there is an empty slot between it and the controller?
If you leave an empty slot between the M9537A controller and an AXIe module, you might not be able to use the AXIe module and an error will show up in Windows Device Manager.

FAQ 2016-11-16

How do I setup for DisplayPort Hot Swap capability?
The M9537A has 3 DisplayPorts that are activated on boot-up. If you move a cable from one DisplayPort to another, you must reboot to activate the new configuration.

FAQ 2016-11-16

Where do I download the mechanical drawings for the M9537A?
Files can be imported into your modeling application.

FAQ 2016-11-16

Where do I download the mechanical drawings for the M9019A?
Files can be imported into your modeling application.

FAQ 2016-11-16

Can the PNA-X be configured to install Windows updates as they are pushed out by Microsoft?
Yes, any Windows based machine can be configured to install Windows updates.

FAQ 2016-11-14

Advance USB Type-C Cable and Connector Test
Keysight’s USB and USB Type-C design and test solutions are supported by experts that are active in the USB-IF. As you face USB Type-C test challenges, choose a solution for successful results from simulation to compliance.

FAQ 2016-11-14

Can antivirus programs run on the Windows based PNA-X?
Yes, antivirus programs can run on any Windows based machine.

FAQ 2016-11-14

Can the PNA-X support SSLT or SSST calibration techniques?
Yes; however, the Cal Kit must be defined properly to work. The Cal can be modified via Advanced Modify Cal Kit for Definitions under the Calibration menu.

FAQ 2016-11-14

Is calibration included in the 86100DU-WN7 Windows 7 upgrade?
86100DU-WN7 is a return to service center upgrade and does include calibration, in addition to a certificate of calibration and data.

FAQ 2016-11-08

Is there a software application for the E5062A to calculate K factor?
No, there is not a software application to calculate K factor for the E5062A.

FAQ 2016-11-02

Does the Maury Microwave MT7553B03 50 GHz Noise Receiver Module lower the effective noise figure of the N5245A beyond that of option 029?
Yes, the NF of the 50 GHz PNA-X is about 10 dB for most of its range while the typical NF from the MT7553B03 is 6 dB.

FAQ 2016-11-02

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