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Technical Support

Electronic Measurement

Find by Product Model Number: Examples: 34401A, E4440A

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Is there a 3D model of the InfiniiVision 2000/3000/3000T X-Series oscilloscopes?
Yes, see the IGES, SAP, and Step format file downloads.

FAQ 2015-02-18

Where can I find manuals for discontinued and obsolete Hewlett-Packard, Agilent and Keysight test equipment?
Most Keysight products have PDF manuals that can be found on product pages. Other vendors also supply old manuals.

FAQ 2014-08-01

Is there a 3D model of the InfiniiVision 4000 X-Series oscilloscopes?
Yes, see the IGES, SAP, and Step format file downloads.

FAQ 2012-09-12

What application software is available for 16900, 1680x, 1682x and 1680/1690 Series logic analyzers?
See the table for quickly seeing the application support available for Keysight U4000, 16900, 16800 and 1680/90 logic and protocol analyzers.

FAQ 2012-08-14

Which probe positioners are available to hold the N1021B?
The adapter provided with the N1021B is generic enough to work with robot arms or common industry positioners ...

FAQ 2012-07-06

Why i can't find other languages help file setting in U160X A/B series HH oscilloscope?
In order to access to other language, please go to respective product support page in www.Keysight.com. Go to Driver & Software page, select Firmware Update.

FAQ 2011-09-12

Can U1602A/B and U1604A/B measure capacitance of 0.13nF?
Based on the datasheet, for 0.13nF, it falls in the range of 60nF. To calculate the range of fluctuation of the reading,…

FAQ 2010-12-20

86100A/B/C Infiniium DCA Firmware Upgrades
86100A/B/C Infiniium DCA Firmware Upgrades

FAQ 2010-09-23

86100C DCA-J - TDR/TDT Mode
86100C DCA-J - TDR/TDT Mode

FAQ 2010-09-21

I lost some of the small parts of the N1021B probe kit. Can I get them without buying a whole kit?
The following items will be available from www.keysight.com ...

FAQ 2010-09-19

Why does the new U1571A battery pack for my U1602/4A Handheld Oscilloscope last less than the stipulated 4 hours…
The new U1571A battery pack of the U1602A or U1604A Handheld Oscilloscope lasts less than 4 hours because….

FAQ 2010-08-08

What is the use model? Charge as much as possible or let it run down, then charge all the way up?
It’s not necessary to run all the way down like NICAD battery.

FAQ 2010-07-02

Active Probes and Active Probe Power

FAQ 2010-05-14

Are there other resources for my DC power supply product questions?
Keysight's discussion forums at https://forums.tm.keysight.com/ contain tips, discussions and programming examples from other users.

FAQ 2010-03-10

The N1021B kit contains shorts and loads. Why would I need an N1024A TDR Calibration kit?
The N1024A is a complete set of premium male and female shorts, male and female loads, a pair of broadband cables and a torque wrench ...

FAQ 2009-06-18

How does the angle between the N1021B probe and the target affect measurements?
It is best to hold the probe perpendicular to the DUT ...

FAQ 2009-06-18

I'd like to make my own fixture to hold the N1021B probe. What do I need to know?
The N1021B probe body has two holes spaced 6.35 mm (1/4") apart and threaded for M2.5 screws. Maximum torque is 0.56 Newton-meter (5 lbf-in).

FAQ 2009-06-18

Can the N1021B differential TDR probe be ordered outside of the kit by itself?
Keysight decided to offer new differential TDR probes only as part of the N1021B probe kit ...

FAQ 2009-06-18

How does Keysight specify the bandwidth of the N1021B probe?
The one-way bandwidth of the probe can be estimated using a simplified equation ...

FAQ 2009-06-18

What happens if I probe somewhere in the middle of differential traces? (N1021B differential TDR probe)
The net effects of probing in the middle of traces are (1) you will greatly attenuate the transmitted signal, (2) you will cause a big discontinuity in the line that will send a reflection back to the source, and (3) the signal viewed using the TD...

FAQ 2009-06-18

Why should I calibrate the N1021B differential TDR probe at its connector side as opposed to its tips?
Calibration requires a short to ground for each single-ended portion of a differential signal. Because the differential probe does not have ground at the tips, it is not possible to calibrate to the tips of the probe ...

FAQ 2009-06-18

Is it possible to save multiple TDR traces and display them as waveforms on the oscilloscope for comparison to my current measurement?
It is possible to save multiple TDR traces as an internal format for future reference...

FAQ 2008-08-03

Is it possible to save a previous TDR measurement waveform and load as a comparison for my current TDR measurement?
It is possible to save a previous TDR measurement waveform and load it onto the oscilloscope as a comparison to the current measurement.

FAQ 2008-08-03

Can measurements be made on the saved waveforms?

FAQ 2008-08-03

Is Keysight’s battery-powered scope safe to use?
Keysight’s battery powered 6000 Series scopes were designed and manufactured to meet strict safety measures and comply with international safety standards.

FAQ 2007-11-02

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