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Where do I get Java to display the 34980A web interface?
The Java Virtual Machine code is needed to run the Keysight 34980A web page features. A free download of the Java Virtual Machine (JVM) can be obtained by going to the following web site.

FAQ 2012-12-17

Why is my GPIB driver not working anymore after reinstalling/upgrading Keysight IO Libraries Suite on the M9036A with Win7 64-bit OS?
On the M9036A with Win7 64-bit OS, reinstalling or upgrading Keysight IO Libraries Suite 16.2 or greater will result in the system not recognizing the M9036A GPIB driver is present.

FAQ 2012-12-11

What is the difference between E2731A & E2731B or E2730A & E2730B tuners for 89600S vector signal analyzer?
There are no visible differences, but there is a performance difference relating to the local oscillators.

FAQ 2012-12-10

How can previously created data in BenchLink II be exported?
Open a previously saved configuration file with data and then export the data as a Text (.txt) file or Comma Separated values (.csv) file.

FAQ 2012-11-05

IO Libraries Suite: How do I obtain a license for the Keysight IO Libraries Suite?
Keysight now allows you to use the IO Libraries Suite, whether or not you have Keysight equipment...

FAQ 2012-10-10

IO Libraries Suite: Can a customer shipped the current version of the Keysight IO Libraries Suite use a previous version?

FAQ 2012-10-10

Why is my M9502A or M9505A Soft Front Panel (SFP) displaying error “Unable to open instrument. Driver initialization failed.”
A 32-bit mDNS responder is required for 32-bit applications running on a 64-bit OS when using IOLS 16.2. Installing the 32-bit mDNS responder patch below will add a 32-bit mDNS responder to appropriately resolve mDNS names to an IP address for these applications.

FAQ 2012-10-10

IO Libraries Suite: What is IO Monitor?
IO Monitor is a utility that traces the I/O calls of the Keysight VISA, VISA COM and SICL I/O libraries.

FAQ 2012-10-10

IO Libraries Suite: Can I use VXI on a 64-bit OS?
IO Libraries Suite 16.1 (or later) supports VXI (E8491A/B and E1406A) on 64-bit Vista, 7, Server 2008 R2...

FAQ 2012-10-10

What is the latest version of protocol software for my protocol analyzer (PCI Express, HDMI, or Fibre Channel)?
See the list of current software versions available.

FAQ 2012-08-24

Is the Instrument Control Toolbox required for all versions of Download Assistant?
Download Assistant V2.0 requires you to have MATLAB’s Instrument Control Toolbox installed.

FAQ 2012-08-09

Which signal generators are compatible with the Download Assistant for MATLAB?
Download Assistant V2.0 requires you to have MATLAB’s Instrument Control Toolbox installed. MATLAB supports instrument control, instrument configuration, and data transfer with its Instrument Control Toolbox, which allows a wide variety of Keysight instruments to be programmed from within the MATLAB environment.

FAQ 2012-08-09

What type of connection is required in order to transfer data from PC to signal generator for MATLAB?
Data transfer from the PC to the signal generator requires a GPIB or Ethernet (TCP/IP) connection.

FAQ 2012-08-09

Do I need Instrument Control Toolbox if I already have MATLAB installed?
If you already have MATLAB installed, type “ver” at the MATLAB command line to see if you already have Instrument Control Toolbox installed.

FAQ 2012-08-09

What types of files are installed on my machine when I download the Download Assistant for MATLAB?
During installation, the Download Assistant software installs a series of MATLAB functions as MATLAB files, including two MATLAB file examples, into your directory of choice. To learn how to use these functions,see ...

FAQ 2012-08-09

What can I do if the Keysight USB Modular Instrument driver installations failed to complete installation on a Windows 7 environment?
If you encountered the event mentioned above, follow the installation best practices steps below.

FAQ 2012-07-25

What can I do if I fail to establish hardware connection after successfully installing Keysight USB modular instrument driver on a Win7 environment?
If you encountered the event mentioned above, follow the installation best practices steps below.

FAQ 2012-07-25

Why do I get +943 "Remote module topology change" and +935 "Overcurrent detected" errors?
During operation, exceeding the 34945A, L4445A, or L4490A/L4491A internal switch drive power supply current specification of "100 mA continuous + 200 mA (15 ms pulse, 25% duty cycle)" can cause overcurrent conditions within the instrument’s power ...

FAQ 2012-07-17

How do I bypass 34923A protection resistors?
To bypass the 100 ohm resistors on the 34923A card, connect the jumpers according to the pictures below.

FAQ 2012-07-16

How do you clear the M9045A, M9045B, M9047A and M9048A memory?
Please refer to the link below for the procedure on how to clear the memory for the M9045B and M9048A adapters.

FAQ 2012-05-01

What changed in the Fan Control for the M9502A and M9505A with firmware 1.3.23?
The Fan Speed parameter changed from 8-15 to 35-100.

FAQ 2012-03-27

IO Libraries Suite: What has changed in IO Libraries Suite 16.2?
IPv6 support, increased support for AXIe, support for Command Expert, bug fixes...

FAQ 2012-03-01

How do you clear the M9362A-D01 memory?

FAQ 2012-01-26

How do you clear the M9302A memory?

FAQ 2012-01-26

How many Keysight 34970A data acquisition units can be connected to a single PC at a time?
Only one Keysight 34970A can be connected for each RS-232 port on the PC. A GP-IB cable can be used to connect up to 15 units if the GP-IB cable is being referenced by the VEE software. The Benchlink Data Logger 3 software can support up to 4 units...

FAQ 2012-01-25

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