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Technical Support

Electronic Measurement

Support by Product Model Number:

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How can I tell if my PC is licensed?
In Data Logger Pro, click Tools > Licensing > License Status... The “License Status” dialog box displays your PC's license status.

FAQ 2010-05-05

How do multiple instruments affect the scan list?
Multiple instruments are integrated seamlessly into a scan list.

FAQ 2010-05-05

How can I Locate Exported Data on the Hard Disk?
You can control where files are stored using either the automatic or manual methods discussed above.

FAQ 2010-05-05

Can I print the graph data to a printer?
Yes. On a graph tab, click the Preferences... button and select Show Graph Menu Bar.

FAQ 2010-05-05

How do I branch from one scan to another?
The Stop the scan and start the scan on action on the “Configure Events” tab, allows you to branch to another scan list on the occurrence of the corresponding event.

FAQ 2010-05-05

How do multiple scan lists appear in a datalog?
Multiple scan lists are stored by Data Logger Pro in the same datalog.

FAQ 2010-05-05

How can I move a complete configuration from one PC to another?
You can do this by creating a package, move the package to the new PC then read the package in.

FAQ 2010-05-05

Are there separate licenses for 34970A and 34980A instruments?
Yes. Each instrument uses a specific Data Logger Pro product number.

FAQ 2010-05-05

Can I start a scan and then close Data Logger Pro and continue scanning?
Yes. However, there are some limitations.

FAQ 2010-05-05

Can I have a notification send an email message?
Yes. You can use a notification to execute a custom-written batch file that sends an email.

FAQ 2010-05-05

Can I run two scan lists at the same time (in parallel)?
No. Scan lists can only be run sequentially

FAQ 2010-05-05

Can I be scanning and run an Action Script at the same time (in parallel)?
No. Scan lists and Action Scripts are executed sequentially

FAQ 2010-05-05

How do I control instruments using SCPI commands?
You can use Action Scripts and SCPI commands to control any instrument connected to the PC.

FAQ 2010-05-05

Can I reduce data while scanning?
No. All scanned data is saved in the datalog.

FAQ 2010-05-05

How can I update the 34980A to Firmware Revision 2.19?

FAQ 2010-05-05

Can I mix 34980As and 34970As in the same configuration?
You can have a combination of one 34980A and one or two 34970As in a configuration.

FAQ 2010-05-05

What are channel limits?
Limits can be set on multiplexer, totalizer and digital read channels (see the limit types question below).

FAQ 2010-05-05

Can I set a limit on multiple channels?
Yes. After configuring more than one channel limit on the “Configure Scan Lists” tab, you can configure the On Multiple Channel Limits event on the “Configure Events” tab.

FAQ 2010-05-05

Can I filter the data shown on a graph?
Yes. On a graph tab, click the Channels... button to select which channels to graph and/or to show only certain measurement functions.

FAQ 2010-05-05

I'm only interested in some of the scanned data. Can I automatically reduce the data during export?
Yes. You can also reduce data when graphing. See “Data Reduction” in the Help menu for details.

FAQ 2010-05-05

How do I acquire and install a license?
After the evaluation period, you must license BenchLink Data Logger Pro as described below.

FAQ 2010-05-05

How do I start a scan when using multiple scan lists?
Scanning always starts with the Base scan list.

FAQ 2010-05-05

Can I have different channels in different scan lists?
You can have different enabled channels in different scan lists.

FAQ 2010-05-05

Is there a pictorial or tabular representation available for my scan lists, events, Action Scripts, and notifications?
Yes.

FAQ 2010-05-05

Can I send an email following a scan or on some event?
Yes. You can use a notification to execute an external program or batch file in response to an event.

FAQ 2010-05-05

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