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Technical Support

Electronic Measurement

Support by Product Model Number:

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What is the clock rate for Digital Inputs(DI) and Digital Outputs(DO) of U23xxA and U25xxA USB Data Acquisition?
The DAQ DIO is not meant to measure DI with clock rate precision or to control frequency of digital output

FAQ 2010-07-18

Why do I get verification error upon reset with single channel pulsed switches and Y1151A distribution board?
On this particular distribution board...

FAQ 2010-06-30

Keysight 34970A FAQ archive
More than 100 FAQs regarding the 34970A data acquisition/switch unit

FAQ 2010-06-07

How can I remotely view what modules are installed in the 34970A?
Use the SYSTem:CTYPe? {100|200|300} SCPI command or System.CardType( ) IVI COM object.

FAQ 2010-05-16

What is the temperature coefficient supported by the 34970A for RTD temperature measurements?
The 34970A supports PT100 RTD's with an alpha=0.00385, RTD's with alpha=0.00385, or alpha=0.00391.

FAQ 2010-05-16

Can the measurements taken be read from the 34980 Data Acquisition Front Panel?
No

FAQ 2010-05-14

Is number of bits the only factor to look at if I'm measuring at very low voltage say 5mVpp?
No it is not. Often times, you will have to look at the Gain Error and Offset Error as well as...

FAQ 2010-05-10

No Title
Instead of the ("Counter value"/"48 x 10^6") as the duration in seconds taken to count, it is...

FAQ 2010-05-10

Transferring Data and Configurations to a new version or to a new computer
Moving between computers with same version or moving configurations and data to a new version on the same computer...

FAQ 2010-05-07

How many instruments can I have in a configuration?
You can have up to two 34980As or four 34970As in a configuration

FAQ 2010-05-05

Can I reduce data while scanning?
No. All scanned data is saved in the datalog.

FAQ 2010-05-05

How do I acquire and install a license?
After the evaluation period, you must license BenchLink Data Logger Pro as described below.

FAQ 2010-05-05

Can I rename an instrument instead of using the default Instr1, Instr2... naming convention?
Yes. Click on InstrN in the Name column of the “Configure Instruments” tab and enter a new instrument name.

FAQ 2010-05-05

Is there a pictorial or tabular representation available for my scan lists, events, Action Scripts, and notifications?
Yes.

FAQ 2010-05-05

How can I tell if my PC is licensed?
In Data Logger Pro, click Tools > Licensing > License Status... The “License Status” dialog box displays your PC's license status.

FAQ 2010-05-05

How can I get started using multiple scan lists?
Please refer to the “Getting Started with Multiple Scan Lists, Limits, Events and Action Scripts” in the Help menu.

FAQ 2010-05-05

Where can I export the data?
You can save data to files on any disk drive or storage media connected to your PC.

FAQ 2010-05-05

What is an Action Script and what can I do with it?
An Action Script contains one or more action steps that perform actions on modules in 34970A/34980A instruments, and other instrumentation connected to the PC.

FAQ 2010-05-05

I don't have channels wired-up yet. How can I experiment with Data Logger Pro?
You can view getting started “simulations” by clicking Help > Start Simulation Mode and selecting a simulation from the list.

FAQ 2010-05-05

What are channel limits?
Limits can be set on multiplexer, totalizer and digital read channels (see the limit types question below).

FAQ 2010-05-05

Can two scan lists be running at the same time?
No. Only one scan list is active at any given time.

FAQ 2010-05-05

How can I update the 34980A to Firmware Revision 2.19?

FAQ 2010-05-05

Can I upload instrument configurations and scanned data from an instrument?
Yes. To upload the instrument configuration and, if available, measured data, click Configuration > New by Upload...

FAQ 2010-05-05

How do I branch from one scan to another?
The Stop the scan and start the scan on action on the “Configure Events” tab, allows you to branch to another scan list on the occurrence of the corresponding event.

FAQ 2010-05-05

How can I Locate Exported Data on the Hard Disk?
You can control where files are stored using either the automatic or manual methods discussed above.

FAQ 2010-05-05

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