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Technical Support

Electronic Measurement

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One of my B1500A modules is bad. Can I just send the module to the Keysight Service Center for repair?
No.

FAQ 2009-03-01

Does the EasyEXPERT application library for the B1500A include reliability test algorithms?
Yes.

FAQ 2009-03-01

Should I back up my data before sending my unit to the Service Center for repair?
Yes.

FAQ 2009-03-01

The B1500A is not responding to the GPIB queries that I am sending it. What am I doing wrong?
You need to have the following two conditions satisfied in order to control the B1500A through its GPIB interface.

FAQ 2009-03-01

What sorts of instrument drivers are included with EasyEXPERT application library?
There are several instrument drivers supplied with the standard EasyEXPERT application library.

FAQ 2009-03-01

The display of my B1500A has some jitter and appears to "vibrate." How do I fix this?
Press the "Auto" button.

FAQ 2009-03-01

Can I network my B1500A?
The B1500A has a 10BASE-T/100BASE-T LAN port, and it can be networked like any other Microsoft Windows-based PC. However...

FAQ 2009-03-01

Does the B1500A support the zero offset current cancellation feature?
Yes.

FAQ 2009-03-01

The B1500A does not respond when I send an “*IDN?” command using National Instruments (NI) GPIB Measurement & Explore Automation Software. What am...
You have to add a carriage return ("\n") after any GPIB commands you send using the National Instrument (NI) GPIB Measurement & Automation Explore software.

FAQ 2009-03-01

What are the ways in which I can switch between measuring capacitance-voltage (CV) and current-voltage (IV) measurement using the B1500A?
There are three basic ways in which you can switch between CV and IV measurements on the B1500A.

FAQ 2009-03-01

Are there any limitations on the types of software that I can load onto the B1500A’s PC?
Keysight does not absolutely restrict you from loading other software products onto the B1500A PC. However...

FAQ 2009-03-01

Can I control other instruments from within the EasyEXPERT programming environment?
Yes.

FAQ 2009-03-01

Can I make repeat measurements on the B1500A?
Yes.

FAQ 2009-03-01

How do I determine my B1500A’s EasyEXPERT software revision?
You need to open the “Configuration” window to view this information.

FAQ 2009-03-01

Does Keysight I/CV have a driver for the B1500A?
No.

FAQ 2009-03-01

How do I get the latest EasyEXPERT software revisions?
EasyEXPERT software updates and patches can be found on the B1500A product page under “Technical Support.”

FAQ 2009-03-01

Can I use the B1500A medium-frequency capacitance measurement unit (MFCMU) to make device impedance measurements?
Yes.

FAQ 2009-03-01

Does the B1500A support the measurement append feature?
Yes.

FAQ 2009-03-01

What is a necessary action for the recall of HP Compaq nc6230 Notebook PC battery?
Please contact HP and take the necessary action yourself.

FAQ 2009-02-19

Does the Keysight Measurement Manager (AMM) support regional language settings other than English (US)?
Yes, the Keysight Measurement Manager (AMM) supports regional language settings other than English (US)….

FAQ 2009-01-12

How do I get the license of EasyEXPERT/Desktop EasyEXPERT Plus edition properly?
Refer to the Software Entitlement Certificate furnished with the software and follow the notice.

FAQ 2008-10-02

Do I need to order option 054 (High Speed Test Extensions) for the N6751A, N6752A, and N6754A High Performance DC Power Modules, when I plan on usi...
Option 054 is not required when the DC Power Module will be used in a DC Power Analyzer.

FAQ 2007-11-04

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