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Technical Support

Electronic Measurement

Support by Product Model Number:

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What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2017-05-04

Signal Analyzer IVI and MATLAB Instrument Drivers
Supported models: N9000A, N9010A, N9020A, N9030A, N9038A, E4406A, E4440A, E4443A, E4445A, E4446A, E4448A, N8201A, E4447A, E4401B, E4402B, E4403B, E4404B, E4405B, E4407B, E4408B, E4411B, E7401A, E7402A, E7403A, E7404A, E7405A, M9290A, N9040B, N9038A, M9420A, N9000B, N9010B, N9020B, N9030B, N9040B, M9290A, M9420A, M9421A, SPN9026A, SPN9003A, N9041B

FAQ 2017-03-07

30-Day Free Trial for X-Series Measurement Applications for X-Series Modular Instruments
30-day trial license available for the X-Series measurement applications for X-Series modular signal analyzers.

FAQ 2016-06-09

What is the phase noise sensitivity of the E5052B with E5053A and 11970 Mixers?
Please refer to this document.

FAQ 2016-03-29

Signal & Spectrum Analyzer Benchtop/Handheld Firmware Update Center
To access the most recent version of firmware or software for signal and spectrum analyzer - benchtop and handheld models.

FAQ 2015-07-09

Where can I find manuals for discontinued and obsolete Hewlett-Packard, Agilent and Keysight test equipment?
Most Keysight products have PDF manuals that can be found on product pages. Other vendors also supply old manuals.

FAQ 2014-08-01

How do I upgrade my E5052B SSA Signal Source Analyzer?
Information for hardware and software options upgrade

FAQ 2014-08-01

How does the Microsoft end of support for Windows XP affect my E5052B?
As of April 8, 2014 Microsoft has ceased supporting the Windows XP operating system. This document will help you answer some important questions.

FAQ 2014-08-01

How do I upgrade my E7400A Series EMC Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc…

FAQ 2014-04-16

How can I get correct Log Frequency Scale Trace Data Using IntuiLink or BenchVue with my ESA Series Spectrum Analyzer?
Save the trace as a .csv file

FAQ 2014-03-13

What Printers can be used for my Network and Spectrum Analyzer products?
Printer Compatibility Information for your specific model of Network and/or Spectrum Analyzer can be found here.

FAQ 2014-01-31

What is the RF Test Blog?
RF engineers know that making good measurements is a challenge. The RF Test Blog was created as a resource for RF engineers to find ways to make better RF measurements.

FAQ 2013-12-17

How do I correctly enter and use the correction factors for a current probe such as the 11967A/B with an X-Series Signal Analyzer?
See FAQ content for information on this.

FAQ 2013-10-16

How do I correctly enter and use the correction factors for a current probe such as the 11967A/B with an E7400A Series EMC
See FAQ content for information on this.

FAQ 2013-04-24

I lost my E5500 Phase Noise System license key. How do I obtain a permanent replacement license key?
In order to obtain a permanent replacement phase noise system license key the phase detector test set (70420A or N5500A) serial number is required.

FAQ 2012-12-20

How often does the system user alignment for the PSA EMI Measurement Receiver need to be run?
30 days or 3° C temperature change. See contents for details...

FAQ 2012-12-11

Do I need to perform a periodic front panel instrument alignment on my N9039A RF Preselector?
No, but there is a system alignment that needs to be periodically run. See FAQ content for details...

FAQ 2012-12-11

Can I use a vector signal analyzer (VSA) to measure group delay of a digitally-modulated signal?
Yes, the 89600S and 89400 families of vector signal analyzers can be used to measure the group delay of a digitally-modulated signal. The approach is...

FAQ 2012-11-05

Is the N9068A phase noise application supported by N9030A PXA Option EXM external mixing?
Yes, the N9068A phase noise application is supported when using N9030A PXA Option EXM external mixing. In addition, Option EXM supports normal spectrum analyzer applications, including PowerSuite one-button measurements.

FAQ 2012-10-25

What is the measurement uncertainty for the 8902A Option 50?
The only uncertainty in the 8902A Option 050 test system should be the accuracy of the attenuation source.

FAQ 2012-05-30

For my PSA Series Spectrum Analyzer, what is recommended to do if my instrument is having trouble saving files or the instrument firmware is unexpe...
This issue may be caused by a corrupt firmware file or may be caused by a defect in firmware. Please first try upgrading the instrument’s firmware to the latest version posted on the Keysight web. This issue may also be caused by a hardware probl...

FAQ 2012-05-30

Can I get a temporary license key for my PSA Series, ESA Series, or EMC Series Analyzer?
No. At this time, we do not have temporary licenses. License keys for these instruments are generated based on the serial number, model number, and Host ID.

FAQ 2012-05-28

How do I transfer the screen image on my PSA, ESA, or EMC analyzer to a PC using Keysight VEE?
See content for complete details and an example program...

FAQ 2012-03-16

How do I transfer the current Signal List in my E7400A EMC Analyzer to my PC using remote commands?
First save the list to a file inside the instrument and then transfer the file.

FAQ 2012-03-16

How long does the system user alignment of my PSA EMI Measurement Receiver take to run?
A full system alignment takes approx. 30 minutes. See FAQ content for further details...

FAQ 2012-03-16

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