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Technical Support

Electronic Measurement

Find by Product Model Number: Examples: 34401A, E4440A

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The rear panel of the instrument shows Option 700. What does Option 700 mean?
Option 700 is showing on the rear panel of the instrument as the instrument had been returned to factory for an upgrade previously. This option indicates installation and calibration have been performed for this instrument and it covers the cost of tear down, parts, rebuild and finally complete calibration on the upgrade. Option 700 is stated only on the rear panel, but will not be located on the diagnostic info.

FAQ 2011-04-19

What customer-installable upgrades are available for the ESG-B signal generator?
The E4430BK-xxx upgrade kits are no longer available, as of March 2011.

FAQ 2011-04-09

Which W-CDMA option do I need?
There are several different W-CDMA solutions available for use with Keysight signal generators.

FAQ 2011-01-30

Can the ESG acheive Amplitude Modulation (AM) depths of 100%?
Yes, please see AM specifications for the ESG signal generators.

FAQ 2010-12-09

I purchased an N5181AEP, N5183AEP, N9000AEP or N9010AEP. Why did I receive an instrument that does not list the “EP” portion of the model number?
The “AEP” is an ordering convenience model designation.

FAQ 2010-11-30

IO Libraries Suite: What is included with the Keysight IO Libraries Suite?
Keysight I/O Libraries, Keysight Connection Expert,I/O Configuration and Troubleshooting Tools, API’s for Managing and Controlling LXI-based Instruments, and Quick Access to Instrument Drivers and Code Samples

FAQ 2010-10-30

For waveform 5-pack licenses, can a customer purchase a perpetual or time-based Signal Studio license for one MXG/ESG to evaluate waveforms, and th...
Yes, any licensed MXG/ESG can be used to evaluate the waveforms – not just the MXG/ESG with the waveform 5-pack license option.

FAQ 2010-09-24

IO Libraries Suite: How do I fix the error message “Missing or Damaged GPIB-32.dll”?
Install NI-488.2 version 2.5 (or later)...

FAQ 2010-09-20

Why does my E8663B fail self-test 901 when I am running it in 8662A remote language?
With the E8663B remote language set to 8662A, a firmware bug may cause self-test 901 to fail.

FAQ 2010-09-19

For waveform 5-pack licenses, is there any protection against accidentally overwriting a licensed waveform?
No, we recommend keeping a copy of the licensed waveform for archival purposes.

FAQ 2010-09-19

N8211A/N8212A Frequently Asked Questions
Instrument drivers along with documentation are shipped on a CD with the instrument. You can also find instrument drivers on the Keysight Website under the Technical Support page for the instrument

FAQ 2010-09-19

What are the new features in the latest version of the N7620A?
Triggering, non-linear chirp, frequency & amplitude offsets, custom QPSK, auto re-sampling for custom profile and custom I/Q, ALC Hold (internal Arb and E8267D option H16), and support for the N6030A, N8241A, & N8212A

FAQ 2010-09-09

Will the MXG support Baseband Studio?

FAQ 2010-09-08

The modulation (AM, FM, phase, and pulse modulation) on my E8663B does not turn on. What can I do to use this signal generator's modulation?

FAQ 2010-09-08

What is signal creation software?
Keysight's broad set of Signal Studio and Embedded signal creation software products enable the generation of a wide range of application specific test signals using the MXG, ESG, and PSG vector signal generators.

FAQ 2010-09-08

For waveform 5-pack licenses, can a customer generate a waveform in Signal Studio software not connected to a MXG/ESG, export to a location on thei...
Yes, this method can be used when customers only want to tweak waveform parameters and not evaluate RF performance beforehand.

FAQ 2010-09-08

What is the difference between the USB port on the front and rear panels of the MXG?
The MXG front panel USB port is for a USB Type A connector; USB rear connector is for a USB 5-pin Mini-B connector.

FAQ 2010-09-08

Will the E8257D/67D PSG work with both AC and DC detection on the 8757D scalar network analyzer?
Yes. The E8257D/E8267D PSG with ramp sweep (Option 007) will work with both AC and DC detection on the 8757D scalar analyzer.

FAQ 2010-09-08

For waveform 5-pack licenses, can the 30-day license attached to each waveform 5-pack license be activated whenever the customer wants –or– do the ...
The 30-day license for the evaluation of waveforms (Option D01) may be activated at anytime, although they must be used one at a time.

FAQ 2010-09-08

IO Libraries Suite: Where do I find sample programs for SICL, VISA, and VISA COM?
Sample programs are available using SICL, VISA, and VISA COM in the IO Libraries Suite installation and on

FAQ 2010-09-08

For waveform 5-pack licenses, since a waveform can be copied and renamed, is there protection from a user inadvertently licensing the same signal?
Yes, there is protection against using a license slot on a redundant signal. A unique identifier is associated and stored with each signal created by Signal Studio applications. It is this identifier that is licensed on the MXG or ESG signal gen...

FAQ 2010-09-08

IO Libraries Suite: How can I get a copy of Keysight IO Libraries Suite 15.1? Is it available now?
Download it, or request a CD, from /find/iosuite

FAQ 2010-09-08

Will a PCI-X slot work for the N5101A Baseband Studio PCI Card?
Yes, PCI-X should be backward compatible with conventional PCI 2.2.

FAQ 2010-09-08

For waveform 5-pack licenses, is there a way to have password protection against licensing a 5-pack waveform to prevent someone from inadvertently ...
No, this will be considered as an enhancement request for future releases.

FAQ 2010-09-08

IO Libraries Suite: Is it possible to have both an NI GPIB card and a Keysight GPIB card or converter working in the same system?
Yes, it is possible with many version’s of Keysight IO Libraries.

FAQ 2010-09-08

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