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Technical Support

Electronic Measurement

Find by Product Model Number: Examples: 34401A, E4440A

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How do I upgrade my N7620A licenses?
Contact the customer contact center at Keysight Technologies.

FAQ 2012-10-28

How do I install my N7620B licenses?
All N7620B licenses are managed with the Keysight License Manager.

FAQ 2012-10-28

Will the N7620B software recognize my N7620A licenses?
The N7620B software recognizes all N7620A licenses except for the N8241A, N6030A, and N9330A external Arbs.

FAQ 2012-10-28

Do I have to upgrade my N7620A licenses?
You may want to upgrade your N7620A licenses to N7620B licenses so that they can be managed using the Keysight License Manager.

FAQ 2012-10-28

What do the N7620B upgrade licenses cost?
All N7620B license upgrades are free.

FAQ 2012-10-28

Can MXG or EXG support more than 2 USB power sensors?
EXG/MXG are only able to display the measurements from 2 USB sensors at the same time. Up to ...

FAQ 2012-10-19

How do I upgrade my E8663B PSG Analog Signal Generator?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2012-10-11

IO Libraries Suite: Can a customer shipped the current version of the Keysight IO Libraries Suite use a previous version?
Yes.

FAQ 2012-10-10

IO Libraries Suite: How do I obtain a license for the Keysight IO Libraries Suite?
Keysight now allows you to use the IO Libraries Suite, whether or not you have Keysight equipment...

FAQ 2012-10-10

IO Libraries Suite: What is IO Monitor?
IO Monitor is a utility that traces the I/O calls of the Keysight VISA, VISA COM and SICL I/O libraries.

FAQ 2012-10-10

What types of files are installed on my machine when I download the Download Assistant for MATLAB?
During installation, the Download Assistant software installs a series of MATLAB functions as MATLAB files, including two MATLAB file examples, into your directory of choice. To learn how to use these functions,see ...

FAQ 2012-08-09

Is the Instrument Control Toolbox required for all versions of Download Assistant?
Download Assistant V2.0 requires you to have MATLAB’s Instrument Control Toolbox installed.

FAQ 2012-08-09

What type of connection is required in order to transfer data from PC to signal generator for MATLAB?
Data transfer from the PC to the signal generator requires a GPIB or Ethernet (TCP/IP) connection.

FAQ 2012-08-09

Which signal generators are compatible with the Download Assistant for MATLAB?
Download Assistant V2.0 requires you to have MATLAB’s Instrument Control Toolbox installed. MATLAB supports instrument control, instrument configuration, and data transfer with its Instrument Control Toolbox, which allows a wide variety of Keysight instruments to be programmed from within the MATLAB environment.

FAQ 2012-08-09

Do I need Instrument Control Toolbox if I already have MATLAB installed?
If you already have MATLAB installed, type “ver” at the MATLAB command line to see if you already have Instrument Control Toolbox installed.

FAQ 2012-08-09

Why is the Upgrade Assistant not able to detect my instrument?
If the Upgrade Assistant not able to detect you instrument, but the instrument is able to be ping on the IO libraries and works fine on the web interface, ensure that the socket SCPI is turn on.

FAQ 2012-07-17

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Programming Example 2012-07-03

Using the E8257D PSG Analog Signal Generator in a System
Browse through this index of resources generated to ease your test system design challenge

FAQ 2012-06-26

How do I upgrade my signal generator firmware?
Click here for information on how to upgrade your firmware.

FAQ 2012-06-12

Can the 8657x Signal Generator be turned on with the RF output off?
No, it can't. When a DUT could be destroyed by high RF output.

FAQ 2012-06-08

How do I find internal instrument information, such as the firmware revision?
Click here to learn how to access internal instrument information.

FAQ 2012-06-08

What should I do in order not to set the ARB Sample Clock each time I recall a stored ARB file?
Provided are the settings for Header Information of an ARB waveform file and the Procedure.

FAQ 2012-06-07

I just received my signal generator which had the signal studio pre-installed in the instrument by the factory. I also received a binder containin...
Since the license(s) is pre-installed, the certificate entitlement(s) is not attached.

FAQ 2012-06-07

When I want to use reconstruction filters other than 250 kHz, 2.5 MHz, and 8 MHz, what should I do?
Use external filters instead of those preset filters to prevent the unwanted image spurious.

FAQ 2012-06-07

Does the E4438C ESG support MediaFLO?
Qualcomm has prepared MediaFLO IQ sample files to work with the 64-megasample arbitrary waveform generator.

FAQ 2012-06-07

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