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Technical Support

Electronic Measurement

Find by Product Model Number: Examples: 34401A, E4440A

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Why won't my FieldFox Turn On?
Most often power on issues occur when battery has been completely discharged.

FAQ 2012-08-17

FieldFox will not recognize my USB memory stick. What can I do?
Most USB memory sticks work well with the FieldFox.

FAQ 2012-08-17

Why Do I Get a "Meas UNCAL" Message During Zero Span Measurement in Signal Analyzer Mode?
The “Meas UNCAL” message during zero span measurements indicates that the capacity of the capture memory has been exceeded for the current combination of RBW and sweep time.

FAQ 2012-08-17

Can I Use FieldFox in an Explosive Area?
It was not intentionally designed for use in a hazardous environment or explosive atmosphere. To use a FieldFox in a hazardous environment is the decision of the end-user.

FAQ 2012-08-17

Why Does FieldFox Sometimes Revert to a Zero Serial Number at Power On?
The firmware needs to be upgraded to ≥ A.03.02.

FAQ 2012-08-15

Which is Most Accurate: CalReady, QuickCal (Without Load), or 2 Port Calibration?
When nothing connected at the end of RF port, CalReady is the most accurate calibration method at test port.

FAQ 2012-08-15

Why won't my Signal Analyzers Display Pulse Type Signals Properly?
These signals may be missed if the Sweep Acquisition setting is on Auto. We recommend using a Sweep Acquisition setting of 50 or 100 for GSM signals.

FAQ 2012-08-15

Is the Instrument Control Toolbox required for all versions of Download Assistant?
Download Assistant V2.0 requires you to have MATLAB’s Instrument Control Toolbox installed.

FAQ 2012-08-09

How do I upgrade my N9935A/36A/37A/38A FieldFox Handheld Microware Spectrum Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2012-08-09

Which signal generators are compatible with the Download Assistant for MATLAB?
Download Assistant V2.0 requires you to have MATLAB’s Instrument Control Toolbox installed. MATLAB supports instrument control, instrument configuration, and data transfer with its Instrument Control Toolbox, which allows a wide variety of Keysight instruments to be programmed from within the MATLAB environment.

FAQ 2012-08-09

Do I need Instrument Control Toolbox if I already have MATLAB installed?
If you already have MATLAB installed, type “ver” at the MATLAB command line to see if you already have Instrument Control Toolbox installed.

FAQ 2012-08-09

What type of connection is required in order to transfer data from PC to signal generator for MATLAB?
Data transfer from the PC to the signal generator requires a GPIB or Ethernet (TCP/IP) connection.

FAQ 2012-08-09

What types of files are installed on my machine when I download the Download Assistant for MATLAB?
During installation, the Download Assistant software installs a series of MATLAB functions as MATLAB files, including two MATLAB file examples, into your directory of choice. To learn how to use these functions,see ...

FAQ 2012-08-09

How do I upgrade my N9913A/14A/15A/16A/17A/18A FieldFox Handheld RF/Microwave Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2012-08-07

What is the Noise Figure accuracy specification for measuring “my device”?
Keysight supplies a web-based noise figure measurement uncertainty calculator. More detials about how to use this tool can be found here...

FAQ 2012-07-31

Can user create custom digital audio filters for U8903A?
Yes, users can create custom digital audio filters with Matlab and upload them to U8903A through the USB port.

FAQ 2012-07-25

Where can I upgrade my existing U8903A to digital audio option?
The retrofit upgrade is available in Keysight service support center.

FAQ 2012-07-25

What is the maximum bit clock cycle per frame for DSI interface of U8903A?
64 bit clock cycle per frame.

FAQ 2012-07-25

What is preventing the 89600A software running on a PC from connecting to an X-Series analyzer?
These requirements MUST be observed when using the 89600A VSA software with an X-Series Signal Analyzer.

FAQ 2012-06-12

There are many view selections in 1xEV-DO Modulation Accuracy Personality for PSA and E4406A. Based on the conformance tests defined in 3GPP2 C.S00...
Please refer the measurement results in “Summary Peak/Avg Metrics” view by selecting under PSA [View/Trace] button.

FAQ 2012-05-30

Can we select a specific view to zoom in for GSM and EDGE measurements of Keysight PSA series spectrum analyzer?
Following measurements have new remote control SCPI commands with PSA firmware revision A.09.18 or later; GMSK Power vs. Time, GMSK ORFS, GMSK PFER, EDGE Power vs. Time, EDGE ORFS and EDGE EVM.

FAQ 2012-05-30

Can I measure Modulation Accuracy of the 1xEV-DO forward link signals with idle slot and active slot mixed condition for the Keysight PSA Series Spe...
Yes. PSA firmware A.09.18 and later and E4406A VSA firmware revision A.10.06 and later have more robustness for such mixed and burst signals.

FAQ 2012-05-30

Can we turn off the limit lines in Spectrum Emission Mask measurement for the PSA and E4406A W-CDMA, cdma2000, and 1xEV-DO personalities?
The Keysight PSA series firmware revision A.09.18 or later and the Keysight E4406A firmware revision A.10.06 or later have the remote control SCPI commands for this purpose.

FAQ 2012-05-30

For the PSA Series spectrum analyzer Is option B7J (digital demod hardware) required to use option 212 (TD-SCDMA Modualtion Analysis) or 213 (HSDPA...
Yes, when using option 212 or 213, option B7J is required.

FAQ 2012-05-30

Can I measure Rho Overall in Modulation Accuracy of the 1xEV-DO forward link signals, because it was available in my PSA and/or E4406A VSA with old...
Yes. Please check the measurement setup menu to add Rho Overall result in Modulation Accuracy.

FAQ 2012-05-30

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