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Why 8990B keep showing disconnected when I connect it through LAN connection?
User need to turn off 8990B firewall, then add LAN instrument at Keysight Connection Expert, and set Instrument Identification to '*IDN query'.

FAQ 2014-04-17

Does PC link 2.51 support Windows 7, 64 bits?
No

FAQ 2014-04-17

Why are USB modular instruments (U2700 Series) and USB DAQ modules (U2300, U2500, U2600 Series) not detectable by the E5810B?
Establish the connection between the USB modular Instrument and the PC directly, and then disconnect the device from the PC (while it’s still powered-on), and connect to E5810B.

FAQ 2014-04-17

Why is my power meter/power sensor do not come with hardcopy manual?
Keysight power meter and power sensor product will no longer offer hardcopy manuals as a standard shipped item.

FAQ 2014-04-17

How do I upgrade my Spectrum / Signal Analyzer?
Information to perform a spectrum analyzer upgrade or signal analyzer upgrade.

FAQ 2014-04-16

How do I upgrade my E7400A Series EMC Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc…

FAQ 2014-04-16

How does the Microsoft end of support for Windows XP affect my N4903B and N4906B?
In Keysight’s ongoing efforts and commitment to provide the best possible product quality and improve the overall customer experience with our N49xx Series BERT products, we would like to inform you that we have made the conscious decision to not migrate our BERT products (N4903B J-BERT and N4906B) to Windows 7.

FAQ 2014-04-16

Can I have multiple math functions (Null, Min-Max, dB, dBm, Limit) on at the same time on the 34401A?
No, the 34401A only allows one math function to be used at a time.

FAQ 2014-04-15

How does the Microsoft end of support for Windows XP affect my N5980A?
As of April 8, 2014 Microsoft has ceased supporting the Windows XP operating system. No further security patches will be delivered by Microsoft beyond this date.

FAQ 2014-04-15

How does the Microsoft end of support for Windows XP affect my N9038A?
These documents will help you with answers to important questions.

FAQ 2014-04-14

L453xA: Is there any way to implement LXI class B synchronization over large areas?
The L453xA digitizer does not support LXI class B directly. However consider using...

FAQ 2014-04-07

What are the differences between the E4980A and 4284A?
Most of the E4980A functions are compatible with the 4284A's. Since some enhancements and updates of functionality are incorporated in the E4980A, there are primary differences summarized in the table.

FAQ 2014-04-07

What type of internal memory is installed into the L4532A/34A LXI Digitizers?
Please refer to the document linked to this page for a comprehensive listing of memory installed into the Keysight L4532A/34A LXI Digitizers.

FAQ 2014-04-07

Will the handheld spectrum analyzers have an LXI C class (web server)?
No, there is no plan for an LXI C class (web server).

FAQ 2014-04-07

Why should I switch to the new N1913A or N1914A power meter?
The user will be benefit if he/she switches to the N1913/14A power meter.

FAQ 2014-04-07

How do I update the operating system in an N9038A MXE EMI receiver from Windows XP to Windows 7?
See what is required to update the operating system in an N9038A MXE EMI Receiver...

FAQ 2014-04-02

Noise Figure FAQ for Network Analyzers
Frequently asked questions about the PNA-X Series Source-Corrected Noise Figure Measurement (Option 029)

FAQ 2014-03-27

What is the certification (and recertification) process for calibration kit torque wrenches?

FAQ 2014-03-24

How can I get correct Log Frequency Scale Trace Data Using IntuiLink or BenchVue with my ESA Series Spectrum Analyzer?
Save the trace as a .csv file

FAQ 2014-03-13

How do I upgrade my N9923A FieldFox RF Network Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2014-03-06

How do I upgrade my N9912A FieldFox RF Network Analyzer?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2014-03-05

Are SMA connectors suitable for low PIM measurements?
Type N and DIN 7/16 are currently the most common interfaces used for low PIM applications. Both are popular for PIM measurements due to their low PIM and higher power handling. However, the SMA connector is also another option for low PIM applications. Keysight’s low PIM RF switches use SMA connectors, which can handle 120 watts of average power at 4.2 GHz for cold switching. The base material for the center connector and housing is BeCu, which is free of ferromagnetic material that ensures low PIM.

FAQ 2014-03-03

Why do I continue to get the "Align 20 Hz to 3.6 GHz Required" message even though I ran the Align Now, All routine on my MXE?
You also need to run the System, Alignments, More, RF Preselector, Align Now alignments...

FAQ 2014-03-03

Why does my FieldFox spectrum analyzer preamplifier increase the noise floor when engaged?
The FieldFox spectrum analyzer preamplifier selection will normally reduce the displayed noise floor when activated. However, if the FieldFox RF attenuation AUTO selection is set to ON then the preamp may not reduce the noise floor.

FAQ 2014-03-03

What is 802.11af, and does Keysight have a solution for testing 802.11af devices?
Learn more about Keysight's 802.11af solutions…

FAQ 2014-02-28

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