Contact an Expert

Order Status - Registration & Login

How do I register for the Advance Order Status (AOS)?

  • Go to myKeysight
  • Scroll to the Order Status Portlet and click on the “Register” link.
  • On the registration page, complete the required fields. Then press the ‘Create Account' button for new myKeysight accounts or 'Add Capability' if you have a myKeysight account. Note: The system requires that the email address used for registration should be a valid company email address.
  • You will immediately receive an email from site_assistance@keysight.com
    Please make sure that this email is allowed through your spam filter.
    Click on the ‘Confirm my Registration’ link provided in that email to confirm your email address (which will be your login name). 

How long will it take to process my registration?
It takes at least 1 business day to process your registration request which includes validation of your organization details (like email domain, company name, addresses etc.) in order to approve/decline your registration request.

I am unable to login to Order Status. How can I get help?
First, remember that usernames and passwords are case sensitive. Second, verify that you using the correct URL: (http://www.keysight.com/find/orderstatus) for the Order Status home page. If you are not on a page entitled “Order Status | Keysight Technologies”, you may be attempting to login to another Keysight system and not Keysight Order Status. Click on the login link to go to the login page where you can enter your login credentials. If you are still unable to login to Order Status, Contact Us.

Can I update my username and email information for Order Status?
Order Status uses your email address as your username which is also associated with your company. If you need to use a different email address you will need to re-register using your new email address.  Refer to the detailed steps for registration above.  Note: The system requires that the email address used for registration should be a valid company email address.

I don’t remember my password. What should I do in that case? 
In the myKeysight portal, click on Forgot your password?. Or if you are on the Login Page, click the "Reset Pasword" link.  Your new password will be emailed to your email address. Allow a few minutes for the email to be delivered to you.  After you receive your new password, we recommended that you login immediately at which point you will be prompted to change your password. Doing so protects your privacy.  You can do this by clicking on the My Profile button in Order Status after you log in.

Visit Order Status here