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What is Covered by Warranty?

Global Warranty

Keysight Technologies provides an excellent factory warranty with all of its test and measurement equipment. It provides the peace-of-mind that today’s high-tech industry requires. Your investment is protected by Keysight's global reach in more than 100 countries (either directly or through distributors). Convenient, the warranty gives you standard coverage for the country in which the product is in use, eliminating the need to ship equipment back to the country of purchase.

Keysight warranty services provide:

  • All parts and labor necessary to return your instrument to full specified performance
  • Return shipment

Warranty coverage:

Keysight warrants Keysight hardware products against defects in materials and workmanship and that Keysight hardware products conform to Keysight published specifications.

Warranty does not cover visible abuse, negligence or shipping damage, nor does it apply to defects resulting from improper or inadequate maintenance or calibration by Customer or unauthorized parties, Customer-supplied software, interfacing or supplies, unauthorized modification or improper use of Product, operation outside of the published environmental specifications for the Product, or improper site preparation or maintenance by Customer. For specific operation environment specifications, refer to the product manual.